Privacy Policy

 

Introduction

The website Arabic Immersion is owned and operated by Smart Teaching LLC, which acts as the data controller for the personal information collected and processed through the site. This Privacy Policy outlines how we collect, use, and safeguard your personal data. It also explains the reasons why we need to collect certain personal data about you.

By using our website, you acknowledge and agree to the terms of this Privacy Policy. We are committed to protecting your personal data and ensuring its confidentiality and security.

1. Personal Information We Collect

1.1 Automatically Collected Data

When you visit Arabic Immersion, we automatically collect certain information about your device and interaction with the site. This includes:

• Browser information: Type and version of your browser.
• IP address: To identify your geographic region.
• Time zone: For adjusting the website display to your region.
• Cookies installed: To provide a better user experience.
• Website interactions: Pages viewed, products browsed, and how you interact with the site.
• Referring information: Websites or search terms that directed you to our site.

We refer to this data as “Device Information”. It is used for analytical purposes and to identify potential cases of abuse.

1.2 Data Provided by Users

In addition to automatically collected data, we collect personal information that you provide to us directly, such as:

• Name and surname: To personalize your experience.
• Email address: For communication purposes.
• Postal address: For billing and delivery purposes.
• Phone number: To provide support if necessary.
• Payment details: For processing transactions securely.

This data is collected during actions such as:

• Account creation.
• Subscription to services.
• Filling out forms on the website.
• Contacting us directly.

2. Why Do We Process Your Data?

Our primary objective is to ensure the safety and functionality of our website while providing quality services. We process your personal data for the following purposes:

• To deliver and manage services: This includes registration, course access, and payment processing.
• To improve user experience: Analyze how you interact with our site and optimize its functionality.
• To communicate with you: Provide updates, marketing communications (with your consent), and customer support.
• To comply with legal requirements: Retain data for tax, legal, or regulatory purposes.
• To identify potential abuse: Use Device Information to detect fraudulent or harmful activities.

We collect and use only the minimum data required to achieve these objectives.

3. Your Rights

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data under the General Data Protection Regulation (GDPR):

1. The right to be informed: Understand how and why your data is being used.
2. The right of access: Request a copy of your personal data.
3. The right to rectification: Correct any inaccuracies in your data.
4. The right to erasure: Request the deletion of your data, subject to certain conditions.
5. The right to restrict processing: Limit how your data is used in specific cases.
6. The right to data portability: Transfer your data to another organization or receive it in a machine-readable format.
7. The right to object: Stop your data from being used for direct marketing or other purposes.
8. Rights related to automated decision-making and profiling: Avoid being subjected to decisions solely based on automated processes.

To exercise these rights, please contact us at contact@arabic-immersion.net. Note that exercising some rights (e.g., data deletion) may affect your ability to access certain services.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

1. Contractual Necessity: To fulfill our agreement with you (e.g., providing course access).
2. Legitimate Interests: To enhance our services and safeguard our website.
3. Consent: For marketing communications and non-essential data processing.
4. Legal Obligations: To comply with applicable laws and regulations.

5. Data Transfers Outside the EEA

If you are located in the EEA, your personal data may be transferred to and processed in countries outside of the EEA, including the United States and Canada. These countries may have different data protection standards, but we take steps to ensure your information is handled securely and in compliance with GDPR standards.

6. Sharing and Disclosure of Data

We may share your personal data in the following circumstances:

• Service Providers: Third-party services such as payment processors, hosting providers, and analytics tools.
• Legal Compliance: To comply with legal requests, subpoenas, or court orders.
• Protective Measures: When necessary to protect our rights, users’ safety, or investigate fraud.

We do not sell or rent your personal data to third parties.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. For example:

• Transaction data is retained for tax and accounting purposes.
• Account data is retained until you delete your account or request its deletion.

After the retention period, data is securely deleted or anonymized.

8. Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, or disclosure. These measures include:

• Encryption of sensitive data.
• Access controls for authorized personnel only.
• Regular monitoring of our systems for vulnerabilities.

However, no data transmission or storage system can guarantee absolute security.

9. Links to Third-Party Websites

Our website may contain links to external websites. Please note that we are not responsible for the privacy practices of these third-party websites. We encourage you to read their privacy policies when visiting them.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will delete it promptly.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated via email or website notifications.

12. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Smart Teaching LLC
1704 Llano St, Ste B 1270, Santa Fe, 87505, New Mexico, USA
Email: contact@arabic-immersion.net